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What is Bash and Bliss Events (BABE)?
Bash and Bliss Events, also known as BABE, is a premier event decor and planning company dedicated to creating unforgettable experiences. We specialize in a wide range of events, from intimate gatherings to grand celebrations, ensuring every detail is meticulously planned and executed.
Where are you located?
We are based in Mississauga. Our office serves as the hub for planning and coordination, but we also work remotely to cater to clients in various locations.
What areas do you serve?
We primarily serve the GTA and the surrounding areas. However, we are also available for destination events and can travel to your chosen location to bring your vision to life.
What services do you offer?
At Bash and Bliss Events (BABE), we offer a comprehensive range of services including event planning and coordination, custom decor and design, floral arrangements, lighting design, rentals and furniture, signage and branding, and personalized details to make your event unique. We cater to weddings, corporate events, parties, and more.
Do you provide full-service planning and coordination?
Yes, we offer full-service planning and coordination. From the initial consultation to the final execution, we manage every aspect of your event, ensuring a seamless and stress-free experience. Our team handles everything from vendor selection and contract negotiation to timeline creation and on-site coordination.
Can you handle destination events?
Absolutely! We specialize in destination events and have experience planning and executing events in various locations. Whether it's a beach wedding, a mountain retreat, or an exotic getaway, we ensure every detail is taken care of, no matter where your celebration takes place.
How far in advance should I book your services?
We recommend booking our services as early as possible, ideally 9 to 12 months in advance for large events such as weddings and corporate gatherings. For smaller events, a minimum of 3 to 6 months is suggested. Early booking ensures availability and allows ample time for planning and customization.
How can I check your availability?
You can check our availability directly on the rental page of our website. Additionally, you can use the request page or call us at [your phone number] to confirm availability and book your date. We aim to respond promptly to all inquiries.
What is the booking process?
For those using our a la carte option, the booking process starts by viewing the rental prices and availability on our website. Once you find the items and date you need, you can proceed to book by providing your event location and a $50 one-time date deposit. For full-service planning and coordination, the process includes an initial consultation, a detailed proposal and contract, and a deposit to secure your date. This ensures every aspect of your event is meticulously planned and executed.
How do you determine pricing for your services?
Our pricing is determined based on the scope and complexity of your event, the services required, and the level of customization involved. We offer both package pricing and a la carte options to accommodate different needs and budgets. For a detailed quote, we provide a personalized proposal after an initial consultation to understand your specific requirements.
Do you offer payment plans?
Yes, we offer flexible payment plans to make it easier for you to manage your budget. Our standard payment plan typically involves an initial deposit to secure your date, followed by scheduled payments leading up to the event. We can customize the payment plan based on your preferences and event timeline.
What forms of payment do you accept?
We accept various forms of payment, including credit cards, debit cards, bank transfers, and PayPal. For your convenience, payment can be made directly through our website or by contacting our office. If you have any specific payment requirements, please let us know, and we will do our best to accommodate them.
What is the typical event planning timeline?
Our event planning timeline varies depending on the scale and type of event. Generally, we recommend starting the planning process 6 to 12 months in advance for weddings and larger events. This allows sufficient time for venue selection, vendor coordination, design conceptualization, and logistical arrangements. For smaller events or parties, a timeline of 3 to 6 months is usually adequate.
How involved will I be in the planning process?
Your level of involvement in the planning process is entirely up to you. We offer customizable planning services that can be tailored to fit your needs and preferences. Whether you prefer to be hands-on and actively involved in every decision or prefer to delegate most of the tasks to us, we are here to support you every step of the way.
Do you offer day-of coordination?
Yes, we offer comprehensive day-of coordination services to ensure that your event runs smoothly and according to plan. Our team will oversee all logistical details, manage vendors, and handle any last-minute challenges that may arise, allowing you to relax and enjoy your special day without stress.
Can you customize the decor to fit my theme?
Absolutely! We specialize in creating personalized and customized decor to perfectly match your event theme and vision. Whether you have a specific colour scheme, theme, or style in mind, our team will work closely with you to design decor elements that reflect your unique personality and preferences.
Do you provide rental items?
Yes, we offer a wide range of rental items including furniture, linens, tableware, lighting, and decorative accents. Our rental inventory is carefully curated to enhance the ambiance of your event while offering flexibility and cost-effectiveness. You can view our rental options and availability on our website or contact us for personalized recommendations.
Can you help with floral and lighting design?
Absolutely! We specialize in floral design and lighting arrangements to create a breathtaking atmosphere for your event. Whether you're looking for elegant floral centerpieces, romantic bouquets, or dramatic lighting effects, our talented team will collaborate with you to bring your vision to life. We ensure that every detail, from floral arrangements to ambient lighting, complements and enhances your overall decor theme.
Do you work with preferred vendors?
Yes, we collaborate with a select group of preferred vendors who share our commitment to excellence and quality. These vendors have been carefully vetted based on their expertise, reliability, and ability to deliver exceptional service. We work closely with them to ensure seamless coordination and execution of your event.
Can I use my own vendors?
Absolutely! We understand that you may have specific vendors in mind or unique preferences for your event. Whether it's a photographer, caterer, or entertainment provider, we welcome the opportunity to work with your chosen vendors to bring your vision to life. Our goal is to facilitate a collaborative and cohesive planning process that reflects your personal style and preferences.
Do you handle vendor contracts and payments?
As part of our comprehensive event planning services, we assist in managing vendor contracts and payments. We negotiate terms, review contracts for accuracy and compliance, and coordinate payment schedules to ensure timely and efficient transactions. This allows you to focus on enjoying your event while we handle the logistical details with your vendors.
What time will you arrive on the event day?
Our team typically arrives several hours before the start of your event to ensure everything is set up and ready to go. The exact arrival time depends on the scope and complexity of your event, as well as any specific setup requirements discussed during the planning process.
How long will you stay during the event?
We stay for the duration of your event to oversee all logistical details, manage vendor coordination, and ensure everything runs smoothly. Whether it's a few hours for a smaller gathering or an entire day for a wedding or corporate event, our team remains onsite to provide support and assistance as needed. For rentals we drop off put it in place and come back
What happens if there are unforeseen issues on the event day?
Our experienced team is trained to handle unforeseen issues with professionalism and efficiency. We maintain open communication with you throughout the event day and are prepared to address any challenges that may arise, such as last-minute changes, weather considerations, or logistical adjustments. Our goal is to ensure a seamless and stress-free experience for you and your guests, allowing you to enjoy every moment of your special occasion.
What is your cancellation policy?
Our cancellation policy is designed to balance the needs of our clients with the commitments of our business. If you need to cancel your event, please notify us as soon as possible. Cancellation fees may apply depending on the timing and circumstances of the cancellation. We strive to be fair and flexible while also respecting the time and resources invested in planning your event.
Can I reschedule my event?
Yes, we understand that unforeseen circumstances may require you to reschedule your event. We are committed to working with you to find a suitable alternative date, subject to availability. Please contact us as soon as possible to discuss rescheduling options and any necessary adjustments to your event planning timeline.
Are there any fees associated with cancellations or rescheduling?
Fees associated with cancellations or rescheduling may vary depending on the timing and nature of your event. We will outline any applicable fees in your contract or proposal and discuss them with you during the planning process. Our goal is to accommodate your needs while also ensuring the continuity and quality of our services.
How can I get in touch with you?
You can reach our customer support team by emailing us at [your email address], calling us at [your phone number], or filling out the contact form on our website. We strive to respond to all inquiries promptly and provide you with the assistance you need.
What are your business hours?
Our customer support hours are [insert hours of operation]. During these hours, our team is available to answer your questions, provide information about our services, assist with booking inquiries, and address any concerns you may have regarding your event planning or online store purchases.
Do you offer consultations?
Yes, we offer consultations to discuss your event vision, explore our services, and determine how we can best assist you. Consultations can be scheduled either in person or virtually, depending on your preferences and availability. This initial meeting allows us to understand your needs in detail and provide personalized recommendations for your event.
Do you offer live chat support?
Currently, we do not offer live chat support. However, you can reach our customer support team by emailing us at [your email address], calling us at [your phone number], or filling out the contact form on our website. We strive to respond promptly to all inquiries and provide the assistance you need in a timely manner.
What types of products do you offer?
We offer a diverse range of products through our online store, including [list product categories or types]. Our products are curated to enhance your event decor, from elegant tableware and linens to stylish furniture and decorative accents.
Are your products customizable?
Yes, many of our products are customizable to suit your event theme and preferences. Whether you're looking to personalize signage, customize colors, or add unique details to your decor items, we can work with you to create a customized look that aligns with your vision.
Do you offer bulk orders or discounts?
We offer competitive pricing for bulk orders and may provide discounts depending on the quantity and specific products ordered. Our goal is to accommodate both small-scale and large-scale events with cost-effective solutions while maintaining quality and style.
How do I place an order?
Placing an order is easy! Simply browse our online store, select the items you wish to purchase, and add them to your shopping cart. Once you have finalized your selections, proceed to checkout where you will enter your shipping information, select your preferred payment method, and review your order details before completing the purchase.
Can I modify my order after it has been placed?
We understand that plans may change. If you need to modify your order after it has been placed, please contact our customer support team as soon as possible. While we cannot guarantee changes can be made, we will do our best to accommodate your request, depending on the status of your order and availability of the items.
What payment methods do you accept?
We accept a variety of payment methods to ensure convenience and security for our customers. Accepted payment methods include major credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and bank transfers. Payment can be made securely through our online checkout process or by contacting our customer support team for assistance.
What are your shipping options and rates?
We offer several shipping options to accommodate your needs. Shipping rates and delivery times may vary depending on the size and weight of your order, as well as the destination. During checkout, you will have the opportunity to select from available shipping methods and view the corresponding rates before completing your purchase.
How long does shipping take?
Shipping times vary based on your location and the shipping method selected. Typically, orders are processed and shipped within [insert processing time], with delivery taking [insert estimated delivery time]. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Do you offer international shipping?
Yes, we offer international shipping to select countries. International shipping rates and delivery times may differ from domestic shipments due to customs processes and import regulations. During checkout, please enter your shipping address to view available international shipping options and rates.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within [insert number] days of receiving your order for a refund or store credit. Please note that returned items must be unused, in their original packaging, and in resalable condition to qualify for a refund.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team within [insert number] days of receiving your order. Provide your order number and details about the item(s) you wish to return or exchange. Our team will guide you through the return process and provide instructions for shipping the item(s) back to us.
Are there any items that cannot be returned or exchanged?
Certain items may not be eligible for return or exchange due to hygiene reasons or customization. This includes personalized items, perishable goods, and items that have been used or damaged after delivery. Please refer to our return policy for specific details on eligible and ineligible items.
Do I need to create an account to place an order?
Yes, creating an account is required to place an order through our online store. This allows you to securely store your shipping addresses, track your order history, and manage your preferences. Creating an account also enables us to provide you with personalized shopping experiences and notifications about special offers or promotions.
How do I create or manage my account?
You can create an account by clicking on the "Sign Up" or "Create Account" link on our website. Fill out the required fields, including your name, email address, and password. Once your account is created, you can log in to manage your account information, update your contact details, and adjust your communication preferences at any time.
How do you protect my personal information?
We take your privacy and security seriously. We use industry-standard encryption technologies and secure server protocols to ensure that your personal information is protected during transmission and storage. We do not sell or share your information with third parties, except as necessary to fulfill your order or as required by law. For more information, please review our Privacy Policy available on our website.
Do you offer any discounts or promotions?
Yes, we regularly offer discounts and promotions to provide value and savings to our customers. These promotions may include seasonal sales, exclusive offers for newsletter subscribers, and discounts on select products or categories. Be sure to check our website or subscribe to our newsletter for the latest updates on promotions and special offers.
How do I apply a discount code?
To apply a discount code, enter the code during the checkout process in the designated "Promo Code" or "Coupon Code" field. Click "Apply" to see the discount reflected in your order total before completing your purchase. Please note that discount codes may have expiration dates or specific terms and conditions that apply.
Can I use multiple discount codes on a single order?
Generally, only one discount code can be applied per order unless otherwise specified in the promotion's terms and conditions. If you have multiple discount codes, we recommend using the one that provides the greatest savings or best fits your purchase. For any questions about applying discount codes, feel free to contact our customer support team for assistance.
How should I care for and maintain your rental items?
Proper care and maintenance of our rental items ensures their longevity and pristine condition for your event. We recommend following these guidelines: Furniture: Avoid placing heavy items directly on furniture. Use coasters or felt pads under heavy objects to prevent scratches. - **Linens:** Launder linens according to the care instructions provided. Avoid using bleach or harsh chemicals that may damage the fabric. - **Tableware:** Hand wash delicate tableware and dry thoroughly before storing. Avoid prolonged exposure to heat or abrasive cleaning materials. - **Decorative items:** Handle decorative items with care to prevent breakage or damage. Return items in their original packaging to protect them during transportation.
Do you offer any warranties or guarantees?
We take pride in the quality of our rental items and strive to ensure they meet your expectations. While we do not offer warranties, we guarantee that our rental items will be in good working condition upon delivery or pickup. Please inspect items upon receipt and notify us immediately of any concerns or issues.
Can you provide instructions for product setup?
Yes, we provide setup instructions for our rental items to help you assemble and arrange them properly for your event. Detailed instructions will be included with your rental items or can be provided upon request. Our team is also available to assist with setup and answer any questions you may have during the rental period.
How can I track my order?
You can track the status of your order by logging into your account on our website and navigating to the order history section. There, you will find the status of each order, including tracking information if available. Additionally, you will receive a shipping confirmation email with tracking details once your order has been dispatched. If you have any questions or need further assistance with order tracking, please contact our customer support team at bashandblissevents@gmail.com or [your phone number].
Will I receive a confirmation email after placing an order?
Yes, you will receive a confirmation email shortly after placing your order. This email confirms that we have received your order and provides an overview of your purchase details, including items ordered, pricing, and shipping information. If you do not receive a confirmation email within a few hours of placing your order, please check your spam/junk folder or contact our customer support team at bashandblissevents@gmail.com or [your phone number] for assistance.
What should I do if my order is delayed or lost?
If you suspect that your order may be delayed or lost, please contact our customer support team immediately at bashandblissevents@gmail.com or [your phone number]. Provide your order number and any relevant details about the shipment. We will investigate the issue promptly and work to resolve it as quickly as possible. Depending on the circumstances, we may initiate a trace with the shipping carrier or arrange for a replacement order to be sent to you. Your satisfaction is important to us, and we will strive to ensure a satisfactory resolution to any shipping issues you may encounter.